PhoneCALL Features

System Administration
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-- Unlimited Templates, Scripts, Accounts, Mailboxes and Extensions
-- Template based configuration of SIP/IAX accounts for centralized management.
-- Create flexible extensions based on Macros/Scripts. Arguments provide extreme customization
-- Powerful Phone Configuration Tool. Supports any SIP/IAX phone that supports remote configuration via FTP, HTTP(s), or TFTP
-- Administer Call Groups
-- Full Queue and Agent Support
-- Supports ASTDB and includes Asterisk Database viewer
-- Default Configurations for SIP, IAX and Asterisk
-- New Wizards to quickly setup your system
-- System Reports
-- Ability to Red Line Accounts, DIDs, and Extensions. Extra security in a multi-tenant environment.
-- Ability to Disable and Enable items.
-- Administer IVR menus
-- Integrated User Portals so users can listen to voicemail, review call logs, change settings/preferences
-- Integrated Tenant Portals so tenants can administer their section of the PBX with the ability to create accounts/voicemail/extensions, add a VoIP provider and IVR menus with Audio File and Music-On-Hold Management

Administrative Features
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-- Ability to update PhoneCALL from the GUI
-- Complete Multi-Tenant capability
-- Context Manager allows more flexibility in building a completely security system with full control
-- Ability to export and import scripts from different systems. This can allow you to quickly and easily add new macros.
-- DID Manager
-- Add multiple providers either systemwide or per tenant
-- Create Global Variables to be shared between tenants
-- Administer Asterisk Modules
-- Asterisk Logger Management
-- Asterisk Manager Management
-- Control Audio Files and MOH libraries
-- Start, Stop, Reload & Restart Asterisk from the GUI
-- Monitor other system services
-- View vital System Information from the GUI
-- View Current Calls in use on the server
-- View Queue Calls in use on the server
-- View Parked Calls in use on the server
-- View CDR Reports
-- One Button - Backup and Restore PhoneCALL
-- Multiple Language support
-- Ability to add and administer voice cards (Digium)

Tenant Features
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-- Assign a parent and/or owner tenant information to an existing tenant to share information.
--Owner and parent tenants provide more administrative control. Parents & Owners can see all data that belongs to 'child' tenants.
--Create multiple users for tenants to provide better reports of data changes
--Group users together to restrict access to sections of the Tenant Portal
--Virtual PBX option allows tenants to have the same account name/number across different tenants